Effective March 1, 2022
PERSONAL INFORMATION WE COLLECT
INFORMATION YOU GIVE US. Personal information you may provide through the Site or otherwise communicate to us includes:
- Contact Information. We collect information about you when you provide contact information to us via email, mail, or through the Site, including as a result of registering for a contest, submitting information about an event, signing up for our newsletter, or requesting a Visitors or Meeting Planners Guide. This information may include your first and last name, email address, mailing address, phone number, and interests.
- Feedback and Correspondence. We may collect information about you when you request information, respond to surveys, or otherwise correspond with us.
INFORMATION WE GET FROM OTHERS. We may obtain additional information about you from third party sources, such as service providers, vendors, social media sites, and advertising agencies to provide you with more relevant information about our services.
HOW WE USE YOUR PERSONAL INFORMATION
TO PROVIDE THE SITE AND COMMUNICATION WITH YOU. We use your personal information:
- to provide, maintain and improve the Site;
- to better understand your needs and interests, and personalize your experience with the Site;
- to register you for events and contests;
- to process your event submissions;
- to respond to your requests, questions, comments, and feedback; and
- to perform website analytics and database management services.
TO SEND YOU MARKETING COMMUNICATIONS. We may send you newsletters, promotions or other marketing communications, but you may opt out of receiving them as described in the Your Choices section below.
FOR COMPLIANCE, FRAUD PREVENTION AND SAFETY. We may use your personal information as we believe appropriate to: (a) investigate or prevent violation of the law or your agreements with us; (b) protect our, your or others’ rights, privacy, safety or property (including by prosecuting and defending legal claims); (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity; (d) comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; and (e) where permitted by law in connection with a legal investigation. For example, we may share information with law enforcement to reduce the risk of fraud or if someone uses or attempts to use our site for illegal reasons.
WITH YOUR CONSENT. In some cases we may ask for your consent to collect, use or share your personal information.
HOW WE SHARE YOUR PERSONAL INFORMATION
We do not share your personal information with third parties without your consent, except in the following circumstances:
SERVICE PROVIDERS. We may share your personal information with third party companies and individuals as needed for them to provide us with services that help us with our business activities and to promote our services to you. A list of our current service providers is available upon request.
BUSINESS PARTNERS. We allow our business partners to see information that you have provided to facilitate connections between users of this Site and our business partners. This information is only shared if you choose to include such information as part of your request or submission on our Site. A list of our current business partners that have access to certain personal information we collect is available upon request.
SECURITY, COMPLIANCE, FRAUD PREVENTION, SAFETY, COMPLIANCE WITH LAW. We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties for the purposes described above under the following sections: For compliance, fraud prevention and safety and for compliance with law.
You may opt out of marketing-related emails by changing the communication preferences in your account settings or by following the opt-out prompt in the email. To opt out of other forms of marketing communications, please contact us using the contact information provided at the end of this Policy.
WHAT ARE COOKIES? Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies set by the website are called “first party cookies”. Cookies set by parties other than the website are called “third party cookies”. Third party cookies enable third party features or functionality, such as advertising or website analytics, to be provided on or through the website. The parties that set these third party cookies can recognize your computer or device both when it visits the website in question and also when it visits certain other websites and/or mobile apps.
WHAT COOKIES AND OTHER TRACKING TECHNOLOGIES DOES VISIT TYLER USE? We use several different kinds of cookies on this Site, including strictly necessary cookies, which are cookies that are necessary for the Site to function and cannot be switched off in our systems; performance cookies, which allow us to count visits and traffic sources so we can measure and improve the performance of our Site; functional cookies, which enable the Site to provide enhanced functionality and personalization; and advertising cookies, which allow us to deliver ads that are more relevant to you and your interests.
Cookies are not the only way to track visitors to a website. We may use similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Sites. These technologies often depend on cookies to function properly, and so disabling cookies may impair their functioning.
HOW CAN YOU DISABLE COOKIES AND OTHER TRACKING TECHNOLOGIES? Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please keep in mind that cookies and similar technologies are an important part of how the Sites work, and removing, rejecting, or limiting the use of these tools might affect the availability and functionality of our Sites. For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com. General information about opting out of cookie-based advertising can be found at: www.optout.networkadvertising.org and www.neustar.biz/privacy/opt-out, and you can opt-out of remarketing by Google and Facebook specifically by clicking their links.
DO NOT TRACK SIGNALS. Some Internet browsers also may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit www.allaboutdnt.com.
OTHER IMPORTANT PRIVACY INFORMATION
THIRD PARTY SITES AND SERVICES. The Site may contain links to other websites and services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third party websites, applications or services, and we are not responsible for their actions. Other websites and services follow different rules regarding their collection, use and sharing of your personal information. We encourage you to read their privacy policies to learn more.
SECURITY. The security of your personal information is important to us. We take a number of organizational, technical and physical measures that are designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the absolute security of your personal information.
INTERNATIONAL DATA USE. We are located in the United States and have affiliates and service providers in other countries, and your personal information may be collected, used and stored in the United States or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country.
VERIFYING, CHANGING AND DELETING YOUR INFORMATION. If you have registered for an account through our Site, you can access, review and manage many changes yourself via your account, including updating your profile information and changing your communication preferences. If the information you are seeking is not available within your account, you can contact us as detailed below and ask us to change, update or fix your information in certain cases, particularly if it is inaccurate. You can also request that we erase or delete all or some of your personal information or otherwise object to, limit, or restrict the use of such information (if we have no legal right or legitimate business interest in retaining such information).
CHILDREN. The Site is not intended for use by anyone under the age of 13, nor do we knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, you should not attempt to use the Site or send any information about yourself to us.
NOTICE TO EUROPEAN USERS
The following applies to individuals in the European Economic Area.
LEGAL BASES FOR PROCESSING. We are required to inform you of the legal bases of our processing of your personal information, which are described in the table below. If you have questions about the legal basis of how we process your personal information, contact us using one of the methods detailed at the end of this Policy.
|Processing Purpose||Legal Basis|
|To provide the Site, communicate with you, register you for an event, and process a request submitted through the Site.||You are subject to a contract with us and we need to use your personal information to provide services you have requested or take steps that you request prior to providing services.|
|To send you marketing communications.
For compliance, fraud prevention, and safety.
|These processing activities constitute our legitimate interests.
We consider and balance the potential impact on your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
|For compliance with law.||Processing is necessary to comply with our legal obligations.|
|With your consent.||Where we specifically ask for your consent to process your personal information, such processing is based on your consent. Where we rely on your consent, you have the right to withdraw it anytime in the manner indicated on the Site.|
RENTENTION. We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
YOUR RIGHTS. European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:
- Provide you with information about our processing of your personal information and give you access to your personal information.
- Update or correct inaccuracies in your personal information.
- Delete your personal information.
- Transfer a machine-readable copy of your personal information to you or a third party of your choice
- Restrict the processing of your personal information.
- Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
- You may submit these requests by contacting us as detailed at the end of this Policy. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
ORIGINAL AND PAID CONTENT. All written content, photography and videography used on www.visittyler.com is owned by Visit Tyler or has been used with special permission. In addition to original content created by our staff, Visit Tyler works with paid vendors, including writers, photographers and videographers, that have provided Visit Tyler exclusive rights to use content in a specific way, for its intended purpose only.
USER GENERATED CONTENT. You may also see user generated content featured on our website. Visit Tyler has been granted special permission to use this content by the owner. If you’d like your content to be featured on our website, please tag us on social using #VisitTyler.
IMPROPER USE OF CONTENT. Use of written content, photography or videography either edited or as-is is not permitted without expressed, written permission from Visit Tyler. Content is protected by all applicable copyright laws and usage agreements and improper use of content is punishable to the full extent of the law. In addition, Visit Tyler reserves the right to disallow the use of content by any party at any time and without explanation or cause.
VISIT THE WOODLANDS FUNDING: Visit Tyler is funded by hotel occupancy taxes from the hotels located within the City of Tyler. As such, Visit Tyler funds, and all assets created with those funds, are to be used in accordance with laws set forth by the Texas Comptrollers Office. This means our assets should only be used to promote tourism and bring convention business to Tyler.
For permission to use images or any content of this site, contact Holli (Conley) Fourniquet at firstname.lastname@example.org.